Privacy and security

Kept the way a pastor keeps a confidence

The people in Baptizo trusted your church with their names, their homes and sometimes their prayers. Here’s how we look after them, in plain words.

Volunteers see only their people

Each volunteer sees the people assigned to them, and nobody else. Coordinators see their team’s people. Only the people your church makes administrators can see everyone.

RoleWho they seeCan change settings
VolunteerOnly the people assigned to them– No
CoordinatorTheir team’s people– No
AdministratorEveryone in your churchYes

Role names and limits to confirm

Notes and prayer requests are encrypted

Notes and prayer requests are encrypted when they’re stored. Anything marked private can only be read by the people named on it.

Two-step sign-in for every account

Every account, volunteers included, confirms each sign-in with a code from an authenticator app on their phone. It can’t be switched off.

When you set it up, you get 10 recovery codes to keep somewhere safe, in case your phone is lost.

An audit log of every change

Administrators can see who changed what, and when. If something looks wrong, you can find out how it happened.

Whether viewing is logged, to confirm

Messages only go to people who said yes

Baptizo only sends email or text messages to people who have agreed to receive them. Every message says how to stop, and stopping takes one reply.

Your data stays yours

We never sell the people in your care, or share them with anyone else. You can download everything your church has recorded, and ask us to delete it.

Where data is stored, backups and deletion timing to confirm

We will never sell or share the people in your care.

Read the full privacy policy and terms.

Found a problem?

Tell us about a security concern

If you think you’ve found a security problem, please write to support@baptizoapp.com with “Security” in the subject. We’ll reply as soon as we can.

Dedicated security address to confirm

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A volunteer talking with a family at their kitchen table